Sales
Sales industry usually encompasses any activities that assist in selling a product or service to a business or consumer
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History & Future
Future
With the advancement of technology, sales professionals will have more tools at their disposal to help them close deals and increase sales. Additionally, the global economy is expected to continue to grow, which will create more opportunities for sales professionals. With the help of emerging technologies, sales can provide rich, multi-channel, easy engagements through seamless transactions and efficient payment processes to meet rising customer expectations and deliver value in every interaction.
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The history of sales starts with John H. Patterson, one of the pioneers of selling, and his corporation, the National Cash Register Company. Much like salespeople today, Patterson saw a need for something fresh and different and came up with a new idea. Playing to people’s moods and emotions began to take shape in the 1930s and 1940s, as brands approached advertising with more vitality. This filtered into the sales world, where the systematic selling strategy no longer made sense. Salespeople needed to know their clients and their needs before making a cold call. They needed to ask, “what makes this potential prospect tick?” This continued throughout the next few decades, with the term “relationship selling” taking hold in the 1990s
