The hospitality industry is a broad category of fields within the service industry that includes lodging, food and drink service, event planning, theme parks, travel, and tourism. It includes hotels, tourism agencies, restaurants, and bars (Wikipedia)
The travel and tourism industry is becoming futuristic by inculcating new travel trends in its ecosystem making it more feasible for the public. Every other thing is done through online mediums, people prefer using contactless methods. Five technologies in particular—service automation, fixed mobile convergence, location-based services, connected meeting rooms, chatbots, and mobile apps—are poised to change the guest experience and create areas of opportunity for hospitality locations to become differentiators and innovators in an already. As a result of the pandemic, customers will be interested in how hospitality businesses manage safety and hygiene during their stay. Opportunities to look toward the future will abound, and the convergence of sustainability and hygiene will be a potential area of innovation and change.
Read MoreThe hospitality industry as an organized industry was formed in the 1950s or 1960s when a proper structure was formed. And travelers always sought hospitable places to kick back and relax, away from all the hustle and bustle of everyday routine. The ancient history of the hospitality industry began in 15,000 BCE with teh Lascaux caves in France which were developed to accommodate members of other tribes. In classical antiquity, we learn about Greek and Roman spas popular for those seeking rest and relaxation.
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